Industry Insights.
We want to give you some background on our industry and how it is shaping up for the future.

Below you will find a number of industry reports and studies, including the future of the dealership and our own global study into consumer attitudes towards aftersales.

We hope you find this library of information helpful when developing your ideas.

CDK Global – Consumer Aftersales Report 2019

January 2020

A review of customer attitudes to aftersales in 9 different regions worldwide Read more...

PwC – 5 trends transforming the Automotive Industry

December 2018

A detailed study of the top 5 trends facing the industry today with a coherent market model to support future strategy Read more...

Future Automotive Dealer – Accenture

July 2019

A report on the automotive dealer of the future which includes new sales models and consumer preferences that are changing the market Read more...

Deloitte – Disruption in the automotive industry

August 2019

A report on the need for change in the automotive sales and distribution models across Europe Read more...

EY – Automotive Retail 2030

April 2018

A report on the evolution of dealerships and the potential new role for car retailers Read more...

NFDA – Consumer Attitudes Survey 2019

April 2019

A survey to understand the profile of consumers in the UK and their perceptions of the different aftersales servicing providers in the UK Read more...

News and Updates

We also want to keep you updated on any announcements throughout the competition, which you will find on our news and updates page.

News and Updates