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DMS Applications Overview

CDK Global – offering you more

In addition to the core Dealer Management System, we offer a number of extra software applications to support the productivity and efficiency of your business.

 

These ‘add-on’ applications include:

 

Call Manager

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Improve your customer service levels and increase up-sell opportunities with targeted call lists and professional call scripting

Campaign Manager

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Take your marketing capabilities to the next level with the tools to plan, execute and measure the performance of multiple campaigns using a variety of marketing media

Integrated Telephony (CTI)

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Transform your desk phone into an intelligent sales and customer service machine with caller availability, customer record screen-popping, click-to-dial and more.

Business Intelligence

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Displays all your key business data with clear, easy graphical dashboards, including sales performance, net profit, labour costs, vehicle turnover, site or employee performance and much more.

Service Online

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Provide your customers with the ability to book their service and repair work online directly into your workshop diaries at a time that is convenient to them

VHC Touch

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Carry out vehicle checks with ease using a tablet device, identifying urgent repair work that can be approved immediately and non-urgent repair work that is automatically diarised for future follow-up.

For more information about the full list of available ‘add-on’ applications, please speak to your CDK Global Account Manager.

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