All the tools you need, in one place
Campaign Manager is everything you need to manage your marketing communications. From demand generation, to effective enquiry management and right through to loyalty and retention, Campaign Manager is here to help you develop lasting and profitable relationships with your customers.
- Ready-to-go campaigns and lifecycle communications
- Multi-channel campaigns: SMS, email, letter and phone
- Campaign planning, scheduling and automated activation
Create personalised journeys to build customer loyalty
It’s often said that it’s much easier to keep an existing customer than find a new one. Campaign Manager keeps you connected to your customer during their buying journey and throughout their ownership of the vehicle. Automatically send the right communication at the right time to help build customer trust and make sure you’re front of mind for their next car purchase.
- Automatic responses to manage inbound enquiries 24/7
- A follow up satisfaction call, SMS, or email checks they were happy with your service
- Proactively remind customers when services or MOT’s are due
Drive more leads with marketing automation
Leads aren’t just for Sales, your workshop deserves them too. Use powerful automation to make sure you contact customers with the right message at the right time. Automatically contact customers with campaigns at key trigger points, such as test drive follow up, service reminders or amber work follow up. What’s more you can even manage customer satisfaction, with automatic alerts for poor satisfaction survey scores.
- Schedule campaigns to run automatically based on trigger events
- Create tasks for Sales such as enquiry follow ups
- Oversee and coordinate all activity from the campaign planner
Get the insights you need
Measure the business impact with full ROI reporting, so you know what’s working and optimize your campaigns on the fly. The right technology makes your marketing smarter, not harder.
- Campaign Dashboards for a single view of all your activity
- Report on campaign performance and conversion rates
- Monitor budgets, costs and campaign ROI.